Terms & Conditions

Last updated: 16 August 2026

Welcome to pinklamaboutique.com, operated by T & P International Limited (“Pink Lama Boutique”, “we”, “us”, or “our”).

These Terms & Conditions govern your use of our website and any purchases made through Pink Lama Boutique. By accessing our website, creating an account, or placing an order, you agree to these Terms.

Please read them carefully before using our website.

1. Use of our website

By using pinklamaboutique.com, you confirm that you have the legal capacity to enter into a binding agreement in your jurisdiction.

If you are not legally able to enter into a binding agreement yourself, you may only use the website with the involvement and consent of a parent or legal guardian where permitted by applicable law.

You agree to provide accurate, current, and complete information when placing an order or creating an account.

2. Products, sizing & colours

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizing information, prices, and other details displayed on our website are as accurate as possible.

However, colours may appear slightly different depending on your screen, device settings, or lighting. Measurements may also vary slightly between garments and styles.

Because sizing can vary between individual products, we recommend checking the size guide and measurements provided on the relevant product page before placing your order.

Product availability is subject to change without notice.

3. Pricing & promotions

Prices are displayed in the currency shown on the website or at checkout.

Prices may be changed at any time before an order is placed.

From time to time, Pink Lama Boutique may offer promotional prices, discount codes, special offers, or other promotions. These may be subject to additional conditions, expiry dates, minimum purchase requirements, or product exclusions.

Unless otherwise stated, promotional offers cannot necessarily be combined.

If an obvious pricing or product-information error occurs, we reserve the right to correct the error and, where necessary, cancel an affected order. If payment has already been taken for an order that we cancel, the amount paid for that order will be refunded.

4. Orders

Placing an order through Pink Lama Boutique constitutes an offer to purchase the selected products.

After placing an order, you should receive an order confirmation at the email address provided during checkout.

Receipt of an order confirmation does not necessarily mean that your order has been accepted or dispatched.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:

Product or stock unavailability
Incorrect pricing or product information
Payment problems
Suspected fraud or unauthorised transactions
Incorrect or incomplete customer information
Orders that we reasonably believe violate these Terms

If we cancel an order after payment has been successfully collected, we will refund the amount paid for the cancelled order.

If you wish to change or cancel an order, please contact us as quickly as possible. We cannot guarantee that changes or cancellations will be possible once an order has entered processing or has been dispatched.

5. Payment

Payment must be completed using one of the payment methods available at checkout.

You agree to provide accurate and authorised billing and payment information.

Payments are processed through third-party payment providers. Pink Lama Boutique does not require you to provide payment information outside the payment methods made available through our checkout.

Available payment methods may vary depending on your location, device, and payment provider.

6. Shipping & delivery

Shipping options, applicable charges, and available delivery information are provided through our website and checkout.

Delivery estimates are estimates only and may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, weather conditions, public holidays, and local delivery conditions.

Please refer to our Shipping & Delivery Policy for further information.

Customers are responsible for providing a complete and accurate delivery address when placing an order.

7. Returns & refunds

Returns, exchanges, and refunds are subject to our Returns & Refunds Policy, which forms part of these Terms.

Items must meet the eligibility requirements described in that policy before a return can be accepted.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded or restricted under applicable law.

8. Intellectual property

Unless otherwise stated, the content available through pinklamaboutique.com, including our branding, logos, website design, text, graphics, photographs, product imagery, videos, and other content, is owned by or licensed to T & P International Limited.

Such content may be protected by copyright, trademark, and other intellectual property laws.

You may access and use the website for your personal, non-commercial use.

You may not reproduce, copy, modify, distribute, publish, commercially exploit, or create derivative works from our content without prior written permission from us or the relevant rights holder.

9. Acceptable use

You agree not to use Pink Lama Boutique or our website:

For any unlawful or fraudulent purpose
To provide false or misleading information
To interfere with the operation or security of the website
To attempt to gain unauthorised access to the website, accounts, systems, or data
To introduce viruses, malicious code, or other harmful technology
To infringe the intellectual property, privacy, or other rights of another person
To use automated systems to scrape or extract website content without our permission

We may restrict or terminate access to the website where we reasonably believe these Terms have been violated.

10. Third-party services & links

Our website may contain links to, or use services provided by, third parties.

We are not responsible for the content, availability, privacy practices, or terms of independent third-party websites or services.

Your use of third-party services may be subject to separate terms and policies provided by those third parties.

11. Limitation of liability

To the maximum extent permitted by applicable law, T & P International Limited, its directors, employees, contractors, and representatives will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products through Pink Lama Boutique.

We do not exclude or limit liability where doing so would be unlawful.

Nothing in these Terms affects any statutory or consumer rights that you may have under applicable law.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless T & P International Limited from claims, liabilities, damages, or reasonable costs resulting from your unlawful use of the website, your breach of these Terms, or your infringement of another person's rights.

13. Privacy

Your use of Pink Lama Boutique is also subject to our Privacy Policy, which explains how personal information is collected, used, and handled.

Please review our Privacy Policy before using the website.

14. Changes to these Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices, or legal requirements.

The latest version will be published on this page together with the date on which it was last updated.

Changes will apply from the date the revised Terms are published, except where applicable law requires otherwise.

15. Severability

If any part of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

16. Contact us

If you have any questions regarding these Terms & Conditions, please contact us at:

Email: info@pinklamaboutique.com

Pink Lama Boutique
Operated by T & P International Limited